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Unlocking the Secrets to Exceptional Customer Service with Paul R. Jones

BlueOcean

The insight about exceptional customer service and the customer experience is still rock solid, and so we decided to revisit the article entering 2025. When it comes to customer experience , there’s a lot of cross-over between the hospitality industry and the contact center industry. Are they listening?

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Guest Post: Exceptional Customer Service Doesn’t Start Where You Think

ShepHyken

Christan Hiscock is the CEO and co-founder of Kardia Financial Group , an organization that believes that the financial services industry should not be solely focused on dollars, but on helping people truly get to the heart of their financial goals. Where Customer Service Really Starts. The second is the company’s values.

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Going the Extra Mile: Delivering Exceptional Customer Service

C3Centricity

Introduction: [Capture the reader’s attention by highlighting the significance of exceptional customer service in today’s competitive business landscape. Emphasize how going the […] The post Going the Extra Mile: Delivering Exceptional Customer Service first appeared on c3centricity.

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AI in the Workplace: Transforming Customer and Employee Experience

eglobalis

High employee engagement and well-being lead to more motivated employees who are committed to delivering exceptional customer service, resulting in improved customer loyalty and satisfaction. This allows HR to proactively address issues before they escalate.

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8 Companies with Exceptional Customer Service + Helpful Tips

Help Scout

Learn what exceptional customer service is, how to deliver it at your company, and browse a list of the 8 best customer service companies. Read the full article

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5 Steps to Delivering Exceptional Customer Service While Working from Home

Oracle

In early 2020, nearly half of US of employees found themselves in a new working environment—their homes. They set up desks, plugged in monitors, and settled in for what now feels like the long haul.

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Guest Post: Unlock the Secret to Exceptional Customer Service Productivity

ShepHyken

Clive Hanks writes about training, customer feedback, and productivity for TextExpander. Read Shep’s latest Forbes article: Unlock The Secrets To Exceptional Customer Service: 5 Key Findings From The 2023 State Of CX Report For more articles from Shep Hyken and his guest contributors, go to customerserviceblog.com.