Optimove

NOVEMBER 15, 2024

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights is the analytical and research arm of Optimove, the #1 CRM Marketing Solution for iGaming and Sports Betting. For In Summary Optimove Insights’ October iGaming Pulse Snapshot delivers valuable takeaways for operators.

Insights 52

Insights Sports Download Events 52

InMoment XI

SEPTEMBER 25, 2024

Market Intelligence : NLP can analyze many news articles, blog posts, and social media posts. This helps provide insights about market trends, competitor activities, and possible business opportunities. Email Filtering : NLP helps filter out spam and sort emails into different folders. million global participants.

Insights 195

Insights Social Media Net Promoter Score Events 195

Comm100

FEBRUARY 17, 2025

I could start this article with a history of how technology has impacted sports betting. Its weaving itself into industries like sports betting and customer service rapidly, changing them as we know it. While the first one has a lot to do with psychology and marketing, the second one focuses primarily on analytics.

Sports 52

Sports Demo Social Media Competitive Advantage 52

Optimove

JANUARY 14, 2025

See the difference control groups make in this guide Download Now Why it Matters: Optimove Insights iGaming Pulse highlights the importance of player retention for sports betting operators, with data from the 2023-2024 NFL season showing significant dips in player activity during key moments like playoffs and championships.

2023 52

2023 Insights 2024 Sports 52

Optimove

FEBRUARY 6, 2025

See the difference control groups make in this guide Download Now Optimove Insights’ analysis of over 1.28 DONT waste Marketing Retention Efforts on Top Tier + VIPs because they are loyal players. Where bettors migrate to after the NFL season : 48% move to another sport. Know your audience. So, whats the game plan?

Sports 75

Sports Download Events Demo 75

Alida

JANUARY 26, 2017

AMB Sports & Entertainment (owner of Atlanta Falcons, Atlanta United FC and Mercedes-Benz Stadium) knows that the experience in the new stadium needs to match the building’s beauty and grandeur. According to Schohl, food and beverage tend to have the worst ratings among in-stadium satisfaction factors in many sports teams.

Sports 174

Sports Entertainment Webinar Guest Experience 174

Optimove

MARCH 20, 2025

Take the next step with our CRM marketer evolution curve Download Now Why it Matters: Day 2 of Optimove Connect 2025 continued the momentum with cutting-edge insights, real-world success stories, and expert-led product deep dives. The result?

Connections 52

Connections Marketing 2025 Rewards Programs 52

Beyond Philosophy

SEPTEMBER 26, 2014

The stock market is a great example. Clearly it makes sense that who fares best in the stock market are those investors making logical, rational choices. Recent research connecting losses in the World Cup and a corresponding drop in the stock market of the losing team’s home country would indicate otherwise.

Sports 130

Sports CEM 2014 Blog 130

CX Accelerator

FEBRUARY 2, 2020

Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice? I first wanted to understand a bit about the educational background of CX professionals and gain insight into their individual journeys to careers in CX.

Customer Experience 320

Customer Experience Tourism Customer Journey Mapping Entertainment 320

Optimove

MARCH 4, 2025

Elevate Web Marketing with Real-time Web Push Download Now Why it Matters: Live bettors spend 87% more than pre-match bettors. It combines customer relationship management (CRM) data with live sports feed data to deliver real-time, personalized messages at the most crucial moments. But if engagement drops, wagers do as well.

Sports 52

Sports Events Download Customer Relationship Management 52

Optimove

NOVEMBER 20, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: This blog will help sports betting operators uncover data-driven strategies to identify high-value players during the Super Bowl, the biggest betting event of the year. Data shows that 81% of U.S.

Sports 64

Sports Download Events Loyalty Programs 64

BirdEye

OCTOBER 11, 2024

Achieving this level of excellence requires deep, real-time insights into customer sentiment across all locations and an understanding of how they compare to industry standards and competitors. That’s where Birdeye’s Insights AI and Competitors AI products come in. But there’s a solution.

Insights 52

Insights Social Media Metrics Demo 52

Alida

SEPTEMBER 30, 2016

In our customer-led world, the various types of online communities have become an indispensable tool to harness customer feedback and insight. The online community market is now approaching $1 billion in value, and it’s a space that’s projected to continue to grow. The worldwide online communities market will reach $1.2

ROI 254

ROI 2016 E-support Sports 254

Optimove

DECEMBER 18, 2024

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: This blog delivers nine actionable insights for marketing executives at LATAM iGaming on leveraging data-driven marketing strategies to scale and compete effectively.

Sports 64

Sports Loyalty Programs Omnichannel ROI 64

Optimove

JUNE 12, 2024

Up your mobile marketing game with this guide Download Now Why it Matters: The Euro 2024 Wagering Intentions Report provides a clear guide for sportsbook operators to deepen player loyalty and optimize customer lifetime value. The Guide to Mobile Marketing Perfect your retention-focused mobile marketing with this 101 guide.

Sports 52

Sports Insights 2024 Download 52

ShepHyken

FEBRUARY 9, 2025

My Comment: We kick off this weeks Top Five roundup with a nod to yesterdays biggest sporting event in the US, the Super Bowl. You dont have to own a football (or any other sports) team to take advantage of these ideas. My Comment: We wrap up this week’s roundup with insights from Starbucks.

2025 74

2025 Article Customer Service Sports 74

Optimove

AUGUST 7, 2024

How AI is Transforming CDPs Download Now >> Why it Matters: iGaming and Sports Betting operators can now deliver an unparalleled AI-orchestrated gamification experience, driving higher retention rates and deeper player engagement. This collaboration will enhance player engagement and retention strategies.

Sports 69

Sports Multi-Channel 2012 Download 69

BirdEye

JANUARY 24, 2025

Today’s digital world makes social media marketing for hotels essential to their growth strategy. In this blog, you’ll learn proven strategies and actionable insights to leverage social media effectively, prioritize the right platforms, and optimize your efforts to get the most out of your social media efforts.

Social Media 52

Social Media Hotels Marketing Travel 52

Optimove

JUNE 24, 2024

Re-engage your churned customers with this guide Download Now Why it Matters: Keeping sports bettors engaged after their favorite team is eliminated helps maintain player loyalty and drive continuous interaction. Promote fantasy leagues and daily fantasy sports to provide year-round engagement opportunities.

Sports 69

Sports Engagement 2024 Events 69

Experience Investigators by 360Connext

JULY 6, 2021

This typically includes leaders from marketing, product development, customer success and customer service. Ideally, the CX Team will review critical CX measurements and insights on a regular basis. Recommendations from customer insight initiatives like customer journey mapping and service blueprinting programs.

Document 358

Document Net Promoter Score Government Leadership 358

AskNicely

MAY 16, 2016

A dashboard is meant to give you vital information and data at a glance, with users able to access everything from sales and marketing data to finance, inventory reports and website analytics. A business dashboard should be easy to read and access, allowing for on-demand insight and visibility.

Sports 109

Sports Net Promoter Score Metrics Measurement 109

ReviewTrackers

FEBRUARY 24, 2021

Reputation marketing is a way of thinking about your reputation in the same way you think about your marketing – the more positive your brand’s reputation, the more growth you can deliver. Of course, the idea of reputation marketing is nothing new. Of course, the idea of reputation marketing is nothing new.

Brands 104

Brands Marketing Sports Social Media 104

Optimove

MARCH 25, 2025

Take your customer segmentation to the next level with our advanced guide Download Now Why it Matters: For marketers in iGaming and sports betting, engaging and retaining players is a constant challenge. Conventional marketing tactics alone are insufficientplayers expect more interactive and rewarding experiences.

Multi-Channel 52

Multi-Channel Sports Download Measurement 52

InMoment XI

JUNE 13, 2024

However, extracting meaningful insights from this unstructured data can be challenging. Text mining, also known as text data mining, is the process of analyzing unstructured text data to extract meaningful patterns and insights. This is where text mining comes into play. What is Text Mining? Get the Report Why is Text Mining Important?

Social Media 195

Social Media Document Contact Center Insights 195

Optimove

DECEMBER 20, 2024

sports betting market is booming, with millions of new players joining the action each year. Stay in touch Be the first to know all about the latest Marketing tips & tricks, Industry special insights and more Key Takeaway: Only 2% of U.S. Despite the rapid expansion of sports betting in the U.S., In the U.S.,

Sports 52

Sports Insights Demo Loyalty Programs 52

SurveySensum

NOVEMBER 5, 2024

Nike is one of the most reputable apparel and shoe brands in the sports industry, boasting a value of over 30 billion US dollars. It also holds a steady market share in the athletic footwear industry at 24.7%, surpassing its competitors Adidas, Puma, etc. How Nike is maintaining such a high NPS score in this competitive market?

NPS 52

NPS Loyalty Loyalty Programs Sports 52

Experience Investigators by 360Connext

APRIL 23, 2024

CX leaders today face a long list of challenges, including adapting to a dynamic market environment and ensuring every stakeholder, supervisor, and employee in the business is aligned with the customer-centric vision. Strategic Investments in Customer Experience As we often say, CX is a team sport. But, leaders, take a deep breath!

ROI 260

ROI CEM Net Promoter Score Customer Experience 260

ClearAction

MARCH 22, 2024

CX is a Team Sport: 2 Surprising Views Lynn Hunsaker CX is a Team Sport was the CX Day 1 theme in 2021, celebrating the 10th anniversary of the Customer Experience Professionals Association. We all learn from each other in CX is one way CX is a team sport. Two very different CX is a Team Sport analogies may be surprising to you.

Sports 62

Sports Chief Customer Officer 2024 Customer Centricity 62

Totango

MAY 7, 2024

By our math, that means nine out of 10 revenue-accountable leaders need a hand getting on the same page as their fellow go-to-market (GTM) counterparts. The post Expansion is a Team Sport: Strategies for Aligning CS and Sales in 2024 appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Sports 103

Sports Sales 2024 Net Promoter Score 103

InMoment XI

MAY 18, 2023

This year awards were not given for the Premium Sports Car and Premium Large Car segments because too few models reached the minimum number of ratings to be included. The Inoment New Vehicle Customer Study is one of the most used new vehicle buyer behavior studies in the market. Clair , our syndicated research lead.

2022 195

2022 Automotive 2023 Sports 195

BirdEye

AUGUST 3, 2022

Using a direct marketing strategy to personalize your customers’ shopping experience is an easy way to outshine your competitors. That’s why direct marketing is more important than ever for a business’s continued success. Table of contents What is direct marketing? Table of contents What is direct marketing?

Connections 98

Connections Marketing Social Media Advertising 98

Maru Group

MAY 5, 2020

As we continue to seek to understand how the COVID-19 pandemic affects consumers’ day-to-day realities, we conducted qualitative research with sports fans to dive deep into their feelings, actions, and attitudes. Globally, sports have been put on hold. As any fan knows, sports represent more than competition. Cultural Context.

Sports 53

Sports Engagement Marketing Entertainment 53

InMoment XI

OCTOBER 4, 2024

Whether you are curious about other programs/ROIs, want to gain a better understanding of options in the market, or are insight-obsessed like us, you can gain unlimited access to all of our valuable calculators by simply entering your email. It helps brands track, analyze, and organize each customer interaction with them.

Customer Experience Management 195

Customer Experience Management Customer Experience Management 2024 195

Thematic

FEBRUARY 9, 2025

While analyzing this data can be challenging , the insights gained are invaluable. Here is how they presented online shops in their search a while back: Both the shop itself, Dick’s Sporting Goods, and their potential customers can see an overview of what’s good, what’s lacking. What is customer sentiment analysis?

Sports 62

Sports Feedback Call Center Brands 62

Optimove

OCTOBER 29, 2024

It also helps marketers understand practical applications of AI in their strategies, ultimately driving better results. Opti-X’s AI-powered recommendation models achieve this by delivering the right content to each customer at every digital touchpoint, including apps, websites, and marketing channels.

Download 52

Download Sports Events Customer Journey 52

Optimove

FEBRUARY 4, 2025

Elevate Web Marketing with Real-time Web Push Download Now Why it Matters: In this post, sportsbooks get insights on how to capitalize on live betting in real-time. Optimove Insights analyzed data from over 4.1 Engage Players in Real-Time Live sports create moments of high emotion, and operators should capitalize on them.

2024 59

2024 2025 2023 Sports 59

Optimove

FEBRUARY 5, 2025

The analysis is from Optimove Insights, the research arm of Optimove the #1 CRM Marketing Solution for iGaming and sports betting operators. This expansion presents significant opportunities for sports betting operators to capitalize on an increasingly active and engaged NFL betting audience.

2025 69

2025 2023 Sports 2024 69