Presentation Related Topics 
eglobalis
JULY 25, 2024
Influencers and Thought Leaders in CX In Europe, the landscape of CX thought leadership and practical application presents unique challenges. Numerous individuals claim expertise based on one or two projects or by adopting established models like McKinsey’s, operational CX model, presenting their work as original.
InMoment XI
OCTOBER 26, 2021
Once you determine how frequently your executives want reports, it’s vital to press that advantage by figuring out how best to present them. Usually, this presentation takes the form of scorecards, but we challenge you to use something much more powerful if you aren’t already: customer stories! Element #3: Cross-Functional Teamwork.
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Experience Investigators by 360Connext
OCTOBER 5, 2021
Storyboards and storytelling can be very helpful if you have an opportunity to present findings. . Create a “lunch and learn” presentation about the customer’s journey or offer a roundtable discussion so everyone can engage. Ask leaders to present their ideas. But it’s not the only way.
InMoment XI
DECEMBER 30, 2021
And they also answered a few questions from CX professionals throughout the presentation. Check out this resource to keep up with future presentations and discover past webinars. . For example: Q: What Metrics Can You Use to Determine Industry and Organizational Maturity? A: There are three questions you should ask yourself first.
Speaker: Carrie Melissa Jones Founder, Gather Community Consulting
Register to get practical advice on how to: Present a case for why research matters to various parts of your organization. Plan community-specific research. Confidently conduct interviews, surveys, workshops, and other forms of research that help your community deliver continued impact to your business.
InMoment XI
APRIL 18, 2022
This is largely because employees, who actively desire to work for companies with a more humanistic culture and a purpose which they can support, are too often finding these lacking in their present employer. They are told that the holiday presents they receive will come courtesy of Santa (and Ms.) Uncover the Impact.
eglobalis
NOVEMBER 5, 2024
This book presents a strategic framework that positions design thinking as fundamental to business success, inspiring companies to prioritize design in creating valuable customer experiences. Solis combines storytelling with data and practical insights, creating presentations that are both inspiring and thought-provoking.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
In this presentation, we will discuss the five critical components for building a successful coaching program that uses AI to allow managers and agents to engage in constructive dialogue to reduce burnout and increase employee engagement.
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